Care instructions

The quality of our products is very important to us. While we treat our jewelry with anti-tarnish, silver and gold-plating will eventually tarnish over time, especially if left out in the open. To slow this natural process of oxidation, here are a few quick tips:

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Our jewelry should be kept in a dry environment, away from any humidity or possible pollutants.

A jewelry cloth may be used to manage fingerprints and perspiration, both of which can accelerate tarnishing. 

When not being worn, jewelry should be kept wrapped in a soft cloth or jewelry tissue to keep it safe from other products and elements, such as humidity or chemicals, and stored individually, ideally inside uncommon matters jewelry boxes for extra security.

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GENERAL USE, STORING and CLEANING

Please handle your new jewelry gently, so as to maintain original form and not alter the shape or scratch the surfaces. 

We strongly recommend familiarizing yourself with your jewelry before wearing. Because many pieces are made of hollow silver, or may feature hinging components and other complex mechanisms, this is important and will help prevent breakages, allowing you to enjoy your new jewelry for years to come. 

When not wearing or displaying, please store your uncommon matters jewelry individually (ideally in a velvet-lined box, such as the original packaging), and wrapped it in a soft material that will protect it from scratches, exposure to sunlight, and any water. 

It is important that jewelry be kept far from perfumes, lotions, other chemicals, and out of humidity. This includes when wearing. A good rule of thumb for wearing your jewelry is “last on, first off."

A gentle wipe of pieces with a soft cloth after wearing will also help keep your jewelry in pristine condition. Please pay attention to not expose pieces to any chemicals, polishing compounds, included, as these can wear away at the plating. Polishing cloths are often treated with chemicals to boost shine, but these should also be avoided, as they can remove plating directly. Best is an untreated jewelry cloth for gold-plated pieces.

Should it become necessary, you may clean the jewelry further with warm water and mild washing detergent, or in a designated jewelry bath solution. Dry thoroughly with a soft cloth afterward. This should only be done as needed.

Silver pieces

These may tarnish with time, or if not stored properly. You can remove tarnishing with a standard silver jewelry cloth. Hollow pieces should be carefully and individually wrapped when not being worn, and kept away from all hard surfaces and other jewelry, as they can easily dent. These pieces should never be dropped, as dents cannot be repaired - dents are not indicative of a defective product. 

If you have incurred a dent in your hollow silver jewelry and would like to replace the piece, please contact us about our recycling program.

Wood pieces

The lacquer on your wood jewelry is not shock resistant and can scratch or chip if dropped, hit, or pressed against other hard surfaces. The wood can also suffer damage in these instances, resulting in dents. Please keep these pieces wrapped and away from hard surfaces when storing.

Stones

Please take care not to scratch, hit, or drop these pieces, as the stones are fragile and may break with excessive force. Each stone piece is unique and may feature natural inclusions and color variations. These are not defects, rather features of their natural material.

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